FAQ

Why is Korean fashion so popular?

Korean fashion has gained popularity due to its unique and innovative designs, attention to detail, and high-quality craftsmanship, as well as its influence on popular culture through K-Pop and K-Dramas.

 

Which Hollywood celebrities have more Korean influence in their style?

Some Hollywood celebrities who have shown Korean influence in their style include Blackpink's Lisa, who has been known to wear outfits from Korean fashion brands like We11Done and Marine Serre, as well as Bella Hadid, who has been spotted wearing pieces from Korean fashion designer Marine Serre.

 

What kind of fashion wear is Korean?

Korean fashion is diverse and includes a wide range of styles and trends, but some common elements include oversized and layered silhouettes, bold colours and patterns, playful and experimental designs, and a mix of traditional Korean elements with modern and international styles. Korean fashion also often emphasizes coordination and creating a complete head-to-toe look, with attention paid to accessories and styling.

 

Is Korean fashion minimal?

While some elements of Korean fashion can be minimalistic, such as clean lines and neutral colours, overall Korean fashion is known for being bold, experimental, and often incorporating bright colours, patterns, and unique designs. Korean fashion also often emphasizes layering and a mix of different textures and fabrics.

 

What is popular in Korean fashion for men?

Some popular trends in Korean fashion for men include oversized and layered silhouettes, streetwear-inspired styles, retro and vintage looks, and a focus on accessories such as hats, bags, and jewelry. Korean men's fashion also often emphasizes a mix of different textures and patterns, as well as a playful and experimental approach to style.

 

What is trending for Korean women's wear?

Some current trends in Korean women's fashion include oversized and boxy silhouettes, pastel colours and soft, feminine fabrics, bold and colourful patterns, and a mix of traditional Korean elements with modern and international styles. Accessories such as bucket hats, mini-bags, and chunky sneakers are also popular in Korean women's fashion.

 

Shipping

How long does it take to ship?

1. Please allow 3 business days for processing.

2. Once your order is dispatched you will receive shipping confirmation, along with tracking details for your order.

3. Please ensure that someone is available at your delivery address as a signature will be requested upon delivery. If an authorized person is not able to sign for your delivery the driver will leave a card and the delivery will be returned to the nearest collection center for you to collect.

4. Our usual shipping times to U.S. is 7-14 days.

*Note: Please allow for extra shipping time due to Covid-19 delays.

My tracking shows that my package has been delivered but I can't find it. What do I do?

If a package is marked as “delivered” by the mail carrier it is your responsibility as the recipient to track it down. Please be sure to check around your home/yard as well as check with your neighbors. You’d be surprised how many packages are left inside open garages, behind gates, or under patio furniture. The best luck with packages marked as ‘delivered’ is to speak with your local post office and the actual person that handles your mail. Typically, lost packages like this will show up within 2 weeks!

My tracking shows that my package was "undeliverable". What should I do?

If a package is ‘returned to sender’ and is marked ‘undeliverable as addressed’ it can be due to multiple different reasons such as an incorrect address or the mailperson not having access to your residence. We would love to ship it back to you once the issue has been figured out and resolved. All undeliverable’ packages can be re-shipped at a cost of shipping fee. Please contact us through email and we can follow up this issue with you.

I'm not from Canada. Why do I have to pay to pick up my package?

When you order product from another country, you are required to pay customs to bring that item into your country. Customers assume all costs associated with declaration value in accordance with their countries duties and tariff costs.

 

Payment Methods

What payment methods do you accept?

We accept all major credit cards, as well as well as Apple Pay, Google Pay, and PayPal. We do not accept cash or cheque.

 

Refunds and Returns

What's your refund policy for returns?

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@koreanstreetkollective.com. Please note that returns will need to be sent Richmond, B.C., Canada. We do not refund shipping costs.

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@koreanstreetkollective.com.

 

Collab / Partnership

We’re passionate about connecting with creators like yourself who help share our story. Join our Korean Street Kollective team as an affiliate to receive rewards such as commissions per sale, discounts, and regular free product samples for review. 

Click here to apply now!